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At Walmart Pay, we’re all about making shopping easy—and that includes helping you every step of the way.
Whether you have a question about an order, need help with a return, or just want to learn more about our products and services, our customer care team is here for you.
Looking for quick answers? Visit our Help Center for step-by-step guides, FAQs, and tips to make your Walmart experience simple and seamless. From placing your first order to managing deliveries and pickups, we’ve got all the info you need to shop with confidence.
Walmart Pay works with major credit and debit cards, plus other popular payment methods. Your info stays safe with secure storage, so checking out is quick and easy every time.
Protecting Your Account
When you shop or manage your payments with Walmart, your security comes first.
Once you add your card or payment method, it’s safely stored and encrypted—so you never have to re-enter your details again.
Your personal and financial information stays private, giving you the confidence to shop anytime, anywhere.
Help with Payment Issues & Chargebacks
If something doesn’t look right—like an unauthorized charge or a problem with your order—we’re here to help.
Walmart provides easy tools and step-by-step guidance to resolve payment issues and chargebacks.
And if you ever need extra support, our dedicated team is just a message away.
We’re Always Looking Out for You
Your security matters around the clock.
Our systems monitor transactions 24/7 to detect and prevent suspicious activity, fraud, and unauthorized access.
If anything unusual happens, we’ll act quickly to protect your account and notify you right away.
Top-Tier Security You Can Trust
Walmart uses advanced technology and real-time monitoring systems to safeguard your information.
From encrypted payments to behavior-based risk detection, our goal is to stop threats before they reach you.
Whether you’re shopping online or in-store, you can count on Walmart to keep your data and your money safe.
Why is Walmart Pay Safe?
As one of the world’s most trusted retailers, Walmart is committed to keeping your personal and payment information secure—whether you’re shopping online or in-store.
We follow industry-leading security standards and best practices to protect your data at every step of your shopping journey.
Walmart’s systems are built with powerful fraud prevention tools that monitor transactions in real time.
From verifying payments to securing your account, our technology is designed to detect and stop suspicious activity before it impacts you.
Our dedicated security team works around the clock to stay ahead of emerging cyber threats.
Using advanced encryption, secure servers, and ongoing system monitoring, we make sure your Walmart experience remains safe, seamless, and worry-free—every time you shop.